Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.ħ. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.Ħ. It is your responsibility to ascertain the date and time of any rearranged event.ĥ.

If the event was moved or rescheduled, the venue or promoter may set refund limitations. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. Please check your tickets, as mistakes cannot always be rectified.Ĥ. Tickets are issued subject to the rules and regulations of the venue.ģ. The ticket holder voluntarily agrees that the management, venue, event participants, DesignMyNight WFL Media Ltd and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.Ģ. The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. I think in this instance that the casino is not your ideal night out and can only hope that the rest of your night spent with the hen's was good.1. I would like to ask that if you feel someone is in the casino to 'Nick' something or you feel unsafe due to 'dodgy blokes' walking around then you would need to bring this to our attention immediately. The night in question you visited the casino was also a boxing night where a main event was being show live from Manchester at 11pm so there would also be a larger number of sporting fans creating a varied atmosphere compared to that which was expected. The casino does not have an age restriction other than 18+ so again I would like to point out our customers vary in age range. The incident you spoke about regarding the customer was dealt with in a fast and assertive manner with the gentlemen being ejected from the venue and your guests apologised too by myself, with this in mind you where also given a complimentary bottle of bubbly. You will be happy to know that starting on the 7th March 2016 we will undergo a 'Sparkle' where the building will be brought back to its glory. Grosvenor Casino Brighton has been around for many years and since them the building has fallen into poor shape. We take all reviews and feedback in a constructive manner and understand that in this situation we have not met your expectation. Hi Melanie F, Many thanks for your review of Grosvenor Casino Brighton.

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